Privacy Policy

Effective Date: January 12, 2023 | Last Updated: November 2, 2025

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www.kootanla.com (the "Site") is a company website owned and operated by Kootanla Services LLC d.b.a. Kootanla (the “Company”). Kootanla can be contacted at: info@kootanla.com or support@kootanla.com

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.

Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

Location;
Clicked links; and
Content viewed.

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

First name;
Last name;
Email address;
Phone number;
Address information;
Company name;
Job title;
Job description; and
Payment information.

This data may be collected using our account sign-up registration form and paid subscription process.

How We Use Collected Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect is used for the following purposes:

To deliver the Site along with its features and services to you;
To make data-driven decisions that help us improve the Site and its features
To enhance the overall experience for all our users and customers;
To develop new innovative products, services, and features; and

For effective customer communication and strategic business engagement purposes.

In terms of customer communication and business engagement, we may use your contact information (e.g., email address and phone number) to communicate with you regarding the Site in general, your use of the Site and its features, and/or offers of products and/or services that we believe may be of interest to you. You will have the option to unsubscribe or opt out of future marketing emails (for products and/or services that we believe may be of interest to you). While you have an account with us, however, we will continue to use your contact info for business communications and engagement related to the Site and your use of the Site.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

If it is necessary for us to work with Third-Party Services;
If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices. If we transfer user personal data, we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. Members of Kootanla product and data teams may have access to the data for business operations. All team members and contractors are bound by strict confidentiality agreements.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Third-Party Services

We use various Third-Party Services to operate the Site. These include Google Analytics, Amazon Web Services, and may in the future include email services and other third-party services. By using our Site, you consent to our providing Collected Information with Third-Party Services to be used in accordance with their own privacy and security policies as they exist today and as they may change in the future.

Security

The security of your Collected Information is very important to us. We use reasonable efforts to protect it from unauthorized access, but we cannot guarantee that your Collected Information will be free from unauthorized access by third parties such as hackers. By using the Service, you (a) consent to our using your Collected Information as described in this Policy notwithstanding this risk; (b) waive any claims against us relating to the interception, use or disclosure of Confidential Information by third parties unauthorized by us; and (c) agree to notify us promptly if you suspect any unauthorized usage of Confidential Information.

For more information on protecting your privacy, please visit www.ftc.gov/privacy.

Children

To access or use the Service, you must be at least 18 years old and have the requisite power and authority to understand and consent to the practices described in this Policy. We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact us at info@kootanla.com or support@kootanla.com for support with the matter.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us at info@kootanla.com or support@kootanla.com for support with this matter.

How to Opt-Out of Data Collection, Use, or Disclosure

As stated above, Kootanla collects only the minimal amount of usage data necessary to maintain and improve our products and services. Beyond the information you explicitly provide during account signup, we may collect limited technical and behavioral data (such as session activity, feature usage, or error logs) to enhance platform performance, develop new features, and surface more relevant utility data.

We do not disclose, sell, or share any personal information with third parties outside of Kootanla. Access to user data is strictly limited to authorized employees and contractors directly involved in operating, maintaining, or improving the Site and our products and services.

Because this limited data collection is essential for platform functionality and service quality, we currently do not provide a mechanism to opt out of usage data collection. Users who do not wish their data to be collected in this manner may discontinue use of the Site and our products and services.

For any questions or concerns about data collection or handling, you may contact us at info@kootanla.com or support@kootanla.com.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. We use the following types of cookies on our Site:

Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to observe customer activity on the site, monitor and analyze usage of our application, or support payment processing.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Last Updated" date at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Limitation of Warranties

We make no representations, warranties or promises about the security of Collected Information except as stated expressly in this Policy or where required by law.

Contact Information

You can contact us at info@kootanla.com or support@kootanla.com if you have any questions, concerns, complaints, or comments.